Privacy Policy | Marblecardclub Lounge & Poker Room

Scope and policy commitments

Website and venue scope

This policy concerns information you provide through marblecardclub.com, a table reservation request, email, telephone calls, and other direct contact about visiting Marblecardclub Lounge & Poker Room in Adelaide, Australia. It applies when you ask about dining, signature mixology, the venue experience, poker nights, or the offline poker salon, and when we communicate with you about a planned visit. It is intended for website and venue interactions connected with the physical lounge.

Offline poker-lounge context

The website presents an offline poker lounge and card poker room with professional felt poker tables, poker strategy information, custom poker chips, tournament ranking points, and friendly trophies as venue-related information. These references help visitors understand the lounge environment and its poker nights. Marblecardclub is not presented through this website as an online gambling or real-money betting service, and this policy does not create an online gaming account or financial relationship.

Changes to this policy

We may update this policy when our privacy practices or relevant requirements change. Visitors should review the effective date shown on this page to understand the currency of the policy. The effective date for this version is Effective date: 7 September 2026.

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Information that may be collected

Information provided in an enquiry: When you contact us by email, telephone, or a website enquiry, we may receive the information you choose to provide. Depending on your message, this may include your name, email address, phone number, preferred visit details, and the content of your enquiry. For example, you may choose to contact [email protected] or call +61 8 8272 6159 with a question about a visit. We do not require you to provide more information than is relevant to your enquiry.
Reservation-request details: When you submit a table reservation request, we may receive details that help us assess and respond to the request. These can include requested date or time, party-related preferences, and relevant visit notes you decide to share. We use this information in the context of reviewing availability and communicating about the request. A request is not, by itself, a purchase, payment, deposit, or confirmed booking.
Venue and poker-night enquiries: An enquiry about dining, signature mixology, poker nights, the offline poker salon, professional felt poker tables, table etiquette, poker strategy, tournament ranking points, or friendly trophies may contain information you voluntarily share. Those details are treated as context for your venue question rather than as a basis for player profiling. We do not ask for betting, cash, account, or payment details through these venue-information enquiries.
Technical and usage information: Like other websites, Marblecardclub may receive limited technical information supplied by a browser or device when a visitor accesses pages. We keep this statement appropriately limited because the information received can depend on how a visitor accesses the site. Where applicable, information about cookies is addressed separately in our Cookie Policy.

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How information may be used

We may use information in practical ways connected with your enquiry, requested venue arrangements, and our ability to communicate clearly about Marblecardclub Lounge & Poker Room.

Respond to enquiries

Contact information and messages may be used to answer questions about Marblecardclub Lounge & Poker Room in Adelaide, Australia. This can include requested information about modern gastronomy, signature mixology, the venue experience, or the offline poker lounge. Our purpose is to provide a relevant response and, where appropriate, direct follow-up about the question you have raised; it does not assume promotional consent from a general enquiry.

Coordinate table requests

Information included in a table reservation request may be used to review availability, communicate about a requested table, and coordinate relevant visit details. This helps us understand what you are asking for and respond in a useful way. A request may require further communication and is not automatically confirmed simply because information has been submitted.

Support poker-lounge planning

Information in an offline poker salon enquiry may be used to respond about professional felt poker tables, poker-night arrangements, table etiquette, poker strategy information, tournament ranking points, custom poker chips, or friendly trophies where relevant to the enquiry. These uses are limited to offline venue planning and information. They do not mean that Marblecardclub tracks player performance, builds visitor profiles, or operates an online gambling or financial service.

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Disclosure and service support

Venue personnel and authorised support

Information may be accessible to people who need it to respond to an enquiry, coordinate a venue visit, or manage a table request on behalf of Marblecardclub Lounge & Poker Room. Access is connected to the practical venue function involved and should be limited to what is reasonably needed to assist with the communication or arrangement.

Service providers

External providers may support website, communications, or venue administration functions. Information may be shared with those providers only as needed for the relevant service. We do not identify providers, platforms, locations, or processing arrangements here where those details have not been supplied, and this policy does not promise a particular contractual or security certification.

Legal, safety, and business requirements

Information may be disclosed when required or permitted by applicable law, or when reasonably necessary to protect the venue, visitors, or others. Any such disclosure would be considered in the context of the relevant requirement or concern. This wording does not describe continuous monitoring or create speculative disclosure scenarios.

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Retention and information security

Retention approach

Information may be retained for as long as reasonably needed to respond to enquiries, coordinate requested venue arrangements, maintain appropriate records, resolve issues, or meet applicable obligations. The appropriate period can depend on the purpose of the communication, including a table reservation request or an offline poker lounge enquiry. We do not state a fixed retention period because the relevant circumstances and obligations can differ.

Security approach

We may take reasonable steps to protect information from unauthorised access, misuse, loss, alteration, or disclosure. Reasonable safeguards support careful handling of venue and website communications, but no method of transmission or storage can be guaranteed completely secure. Visitors should consider the nature of the information they choose to send when using email, telephone, or a website enquiry route.

For visitor care, please do not send unnecessary sensitive personal information in a general venue, dining, poker-night, or poker-strategy enquiry. Share only the detail needed for us to understand and respond to your question.

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Your privacy choices and requests

Access and correction: You may contact Marblecardclub to ask about personal information the venue holds about you or to request correction of inaccurate contact or reservation-request details. We may need additional information to verify the request appropriately and to understand the information to which it relates. Contact us at [email protected] with enough context for us to consider your request.
Communication preferences: You may ask not to receive particular direct communications, where applicable, by contacting the venue. You can write to [email protected] or call +61 8 8272 6159 and explain the communication concerned. This route is intentionally direct; we do not assume a newsletter system or separate unsubscribe process that has not been described here.
Questions, concerns, and complaints: You may raise a privacy question, concern, or complaint using the contact details in the final section. Marblecardclub will consider the matter and respond as appropriate to the circumstances. Please explain what has concerned you and the contact route or interaction involved, so we can locate the relevant communication without asking for unnecessary additional information.

Request context

When making a request, describe the relevant enquiry, dining visit, table reservation request, poker-night question, or offline poker-salon interaction. This helps us locate the relevant information efficiently. Please provide only the detail needed to identify the interaction and avoid including excess personal information in your message.

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Privacy contact and venue identity

Contact Marblecardclub about privacy

For privacy questions, requests, or concerns, contact Marblecardclub Lounge & Poker Room using the email address or telephone number below. These direct routes are available for privacy support connected with the website, venue communications, and planned visits.

Email [email protected] Call +61 8 8272 6159

Venue address

18 King William Road, Unley SA 5061, Australia

This is the physical Adelaide venue identity relevant to privacy matters connected with a dining, mixology, or offline poker-lounge visit.

Closing statement

This policy is intended to help visitors understand privacy practices when they use the venue website or contact Marblecardclub about a visit, table reservation request, poker night, or card poker room enquiry. It is informational and focused on the practical communications that support the physical venue.